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Frequently Asked Questions

 

 

 

Q : Do you sell to consumers?

A : No. We sell only to wholesalers, retailers, and chain stores. 

 

Q : How can I join Shopsoieblu.com?

A : All you need to do is register by clicking the link that says “REGISTER” and then fill out the application. You will get a confirmation e-mail with instructions on how to activate your account. 

 

Q : What is minimum order amount?

A : There is no minimum order amount!

 

Q : What is your pack ratios?

A : Most of our items are sold in packs of 6 (2 smalls, 2 mediums, 2 larges).

 

Q :  Where are you located?

A : Our showroom, headquarters, and distribution center are all located in the fashion district of downtown, Los Angeles, California.

 

Q : I am located outside of California, how do I receive your merchandise?

A : Most of our shipping is done by UPS and FedEx Ground. For larger shipment, we can ship via trucking company. The customer will be responsible for paying for all shipping costs.

 

Q : How much are your merchandise?

A : To see our prices, please register on our web site.

If you have any questions, please feel free to give us a call

 

Q : How long dose it take to receive merchandise once I place an order?

A : Once your place an order, it usually takes 1-2 business days to process an order. Depending on the area, UPS and FedEx take additional 3 to 5 working days to deliver.

 

Q : What are the shipping costs?

A : Shipping costs vary depending on your package weight and where you want to ship. We ship from Los Angles, Clifornia.

 

Q : When will my credit card be charged?

A : Depending on stock. If you ordered “in stock” items, we will charge and ship it within 1 business day. If you ordered pre-order items, then we will charge your credit card on the day we ship your items.